alertbox
‘About Us’ — Presenting Information About an Organization on Its Website [Oct. 27]
Study participants searched websites for background information ranging from company history to management biographies and contact details. Their success rate was 70%, leaving much room for usability improvements in the ‘About Us’ designs.
Older alertboxes
Jakob’s earlier columns on web usability.
- 10 Best Intranets [Oct. 13]
- Alertbox #200 [Sep. 29]
- Make Tech Work [Sep. 15]
Go through all alertbox columns from 1995 to 2003.
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upcoming events
Holiday Season
The holiday season is approaching: see my report from last year on how to celebrate holidays and special occasions on websites.
in writing
Reports
The following reports are available through the Nielsen Norman Group website.
- Intranet usability and intranet portals
- Return on investment from usability (ROI)
- E-mail newsletters: 79 design guidelines
- PR sections of corporate websites
- E-commerce: 207 design guidelines
- Children: 70 age-specific guidelines
Books
Jakob Nielsen has published several books, which are available through Amazon or your bookstore.
- Homepage Usability: 50 Websites Deconstructed
- Designing Web Usability: The Practice of Simplicity
View a full list of books by Jakob Nielsen. 
Recommended books by other authors.
Papers and essays
A selection of papers and essays by Nielsen is available online.
Audiovisual material
- Paper prototyping: how-to video (32 minute DVD)